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Dos & Don'ts
Do
  • Do trust your employees.
  • Do be certain that you and your employees complete any surveys, feedback forms, or other evaluations tools that your employer requests.
  • Do use your telework arrangement as a new way to optimize your managing skills.
  • Do manage by results. Results are what is important, not face-to-face time.
  • Do, when you have the opportunity, telework yourself. The experience will give you insight on the benefits and challenges of the arrangement.
  • Do try to see things from a teleworker’s perspective.
  • Do keep your telework staff in mind when setting department goals.
  • Do delegate work fairly between teleworkers and non-teleworkers.
  • Do include teleworkers in daily activities. Keep an eye out for teleworkers who feel isolated.
  • Do encourage communication between teleworkers and non-teleworkers.

Don't
  • Don’t make curfew checks.
  • Don’t check on teleworkers every hour for status updates.
  • Don’t ignore your teleworkers.
  • Don’t set up unrealistic deadlines.
  • Don’t ignore problems.
  • Don’t neglect your teleworker.
  • Don’t set unreachable goals.
  • Don’t expect perfection–adjustments to your telework program are inevitable.
  • Don’t allow one unsuccessful teleworking experience to give the program a bad reputation.
  • Don’t expect everyone to be successful at teleworking.