Do's & Don'ts

Do

• Do trust your employees.
• Do be certain that you and your employees complete any surveys, feedback forms, or other evaluations tools that your employer requests.
• Do use your telework arrangement as a new way to optimize your managing skills.
• Do manage by results. Results are what is important, not face-to-face time.
• Do, when you have the opportunity, telework yourself. The experience will give you insight on the benefits and challenges of the arrangement.
• Do try to see things from a teleworker’s perspective.
• Do keep your telework staff in mind when setting department goals.
• Do delegate work fairly between teleworkers and non-teleworkers.
• Do include teleworkers in daily activities. Keep an eye out for teleworkers who feel isolated.
• Do encourage communication between teleworkers and non-teleworkers.

Don't

• Don’t make curfew checks.
• Don’t check on teleworkers every hour for status updates.
• Don’t ignore your teleworkers.
• Don’t set up unrealistic deadlines.
• Don’t ignore problems.
• Don’t neglect your teleworker.
• Don’t set unreachable goals.
• Don’t expect perfection–adjustments to your telework program are inevitable.
• Don’t allow one unsuccessful teleworking experience to give the program a bad reputation.
• Don’t expect everyone to be successful at teleworking.